Refund policy

COVID-19 special note*

We now only ship via TNT or FedEx at the moment due to the current COVID-19 situation. Other shipping services are paused until further arrangement.

All sales are final but you can request for an exchange if the product is faulty/incorrect within 14 days of receipt, providing they are in perfect resalable condition, unworn and in its original packaging. Tags must be included and unbroken.

Please make sure that you have carefully reviewed your order before finalising your purchases.

All items are inspected thoroughly before a return is processed.
Please Note, Our returns department has the right to refuse any returned item that does not meet the original condition. In this instance, the returned item WILL NOT be sent back to the consumer.

Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.

If you agree to the above terms, please feel free to return the clothes to us.
We will send you a new piece after we check it upon receipt, will be 3-5 days.

For more exchange details ,PLEASE EMAIL US AT: jenniferlijy@gmail.com